On leadership

Leadership is not defined by the exercise of power, but by the capacity to increase the sense of power among those who are led. The most essential work of the leader is to create more leaders. Adversarial, win-lose decision making is debilitating for all concerned. Contentious problems are best solved not by imposing a single point of view at the expense of all others, but by striving for a higher-order solution that integrates the diverse perspectives of all relevant constituents.

A large organization is a collection of local communities. Individual and institutional growth are maximized when those communities are self-governing.

– Mary Parker Follett, 1924